Discount Tire

Ordered my tires online and made the appointment, which was a very smooth experience. Zachary handled the exchange and was kind and clear with info. Changing my rear tires was super quick, ~30mins. Pics for reference (Ignore the curb kisses, they were my fault from slipping in the snow 4 years prior). Came here a few years ago when I had a flat and they patched it up good. I would recommend this location to everyone in the area 👍.

My experiences were consistently positive until today. I called at 9:43 am regarding tires, wanting to buy them locally. The online portal showed one in stock, but other nearby locations had them. I hoped to get them delivered or, if not, would drive farther for installation on my only available day. Nate assured me twice they could manage it, even confirming before hanging up. Seven-plus hours later, the tires hadn't arrived. When I called Nate, he claimed he was just about to update me. Unfortunately, they couldn't be delivered today, and waiting was in vain. The frustrating part was Nate's lack of apology, attributing it to an order placed in the morning. The issue lies in Nate's overconfidence. While I understand mishaps occur with third parties, clarity about the delivery process is crucial. I express my frustration here, cautioning others about potential delays and emphasizing the need for Nate's improved training and accountability.

I genuinely prefer this location of all the Discount Tires I’ve been to in the KC metro. The guys at this location are super friendly and helpful. Not fake nice either, they’re genuinely nice. If I lived closer I’d only go to this one but my luck today was that I was already in Blue Springs when I got a small nail in my tire. Quick fix. I appreciated all their help.

Exceptional customer service from their management and team. My son was faced with a problem regarding fitment of his wheels and snow tires and the team went above and beyond to help resolve his problem and get him back on the road. True, old fashioned, handshake type customer service! As a parent I was tremendously grateful for their prompt attention. I’ll be doing all my tire business with Discount Tire going forward…. THANK YOU!

I've been coming to this location for a few years now and I recently had a flat tire. They were able to fix the tire, rotate and balance all tires, and change all of my windshield wiper blades in a very timely manner. All of the staff are super knowledgeable and friendly and are hard workers. I really wish they did full vehicle service because I would take it back here in a heartbeat. To all of the guys working here, keep up the great work!

These guys are top notch!! I got there first thing on a Saturday morning, they open at 8am and at 7:30 there were already several cars in the lot waiting form them to open. When they open their doors customers filled the lobby, all the employees were extremely polite and professional, they handled the early morning rush of customers like pros!! I was told that it would be between 11-11:15am for them to get new tires on my fifth wheel. I had no problem waiting and in fact while waiting I was amazed as I observed how efficient everyone was. They all worked well together, everyone seemed to enjoy their job and they truly made you feel welcome when you walked in the door. Everyone was so efficient that at 10am (an hour before they promised) they said they were ready to get started on my fifth wheel. They provided the best customer experience I have ever seen in a tire or automotive shop.These guys have earned my business for life!! Congratulation on running such a smooth operation.